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CUSTOMER SERVICE


LOW PRICE GUARANTEE

We are proud to offer the lowest prices available on the internet. If you find the same product you are attempting to purchase at a lower price on an authorized U.S. or Canadian website send us the hyperlink to the site to info@thecleanboutique.com, along with your name, shipping address and order number, and we will refund the difference to your credit card. This must be done within 15 days of your purchase.




RETURNS & GUARANTEES

Full Refund – You can obtain a full refund for a product purchased within 30 days of the original transaction. In order to obtain full refund the product must remain unopened and in its original state. You can also obtain a full refund for an opened product if it is damaged, spoiled, or faulty. *

50% Refund – You can obtain a 50% refund for the product you purchased within 30 days of purchase if you are not satisfied with the quality of the product you purchased and if the product has been opened and used. *

*Note: Customer is responsible for paying return shipping charges and will not be refunded for original shipping charges in the instances of both a “Full Refund” and “50% Refund”. The Clean Boutique will refund all original shipping charges and pay for return shipment when the wrong products were shipped or when products were received damaged, spoiled or faulty. In any other instance, buyer is responsible for return shipping and will not be refunded any shipping charges.

Credit cards will be refunded within three (3) business days from the moment that the product is received back in our facility. Please allow for up to ten (10) business days for money to be credited back, as some financial institutions take longer then others in these transactions.

Before any return is authorized The Clean Boutique must issue a “return authorization number”. A “return authorization number” can be obtained by either calling 1-888-988-7232 or by sending an email to info@thecleanboutique.com.




BACKORDERS & OUT OF STOCKS

We maintain a strong inventory for all of the products on our site. However, unexpected high demand for certain products may cause a temporary out of stock. If a product is temporarily out of stock you may still purchase the product - out of stock products are usually back in stock within three (3) business days. If your order contains an out of stock product, we will notify you via email and we will rush ship your order at no additional charge.